Credit where it’s due
Webfusion called me today, apologised for their poor service, and then did everything they could to resolve my issue.
We all make mistakes. But when you’re apologetic and genuine about them, they’re so much easier to forgive.
My name is Chris Waters. I work in Southwold, thinking up big ideas for companies, writing their words and fiddling about with websites. My business card says I'm a copywriter – Ogilvy was a copywriter, so I'm happy with that.
Webfusion called me today, apologised for their poor service, and then did everything they could to resolve my issue.
We all make mistakes. But when you’re apologetic and genuine about them, they’re so much easier to forgive.