PizzaExpress, Ipswich Waterfront

If you go to the PizzaExpress (really, is a space between words that ghastly these days?) website, you’ll note two immediate options: our restaurants and our food.

It’s a shame they’ve overlooked another vital part of the dining experience: service. After all, the service you receive at a restaurant can really make or break your evening – especially when you’re eating something as simple as a pizza.

After my visit to the new Pizza Express – sorry, PizzaExpress – at Regatta Quay, I’m disappointed to report that it’s not only on their website that they’ve overlooked the service.

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